Refunds and Returns Policy

We have a 30-day return policy, which means you have 30 days after shipment of your item/items to request a return.

We offer store credits & exchanges (not refunds) subject to the following conditions:

Condition of Product.

Item/s must be returned in original condition, unworn, unaltered, unwashed and with their tags attached. If merchandise is returned despite these conditions your return will be sent back to you at an additional charge.

Full Priced Items.

Items that have been purchased at full price are eligible for an exchange or credit, when return is lodged to us within 30 days from your shipment date. Please note, we are unable to refund or credit the cost of shipping.

Sale Items.

Please note that all products marked down as SALE have a strict no returns, or refunds policy.

Accessories and Footwear.

Due to hygiene reasons, we do not accept returns for earrings or swimwear.

Please try on shoes on soft surfaces before wearing them. We will not accept shoes with sole markings or scratches. Ensure shoes are returned with their original packaging.

We offer store credits & exchanges (not refunds)

Faulty Items.

If you receive a damaged or faulty item, please email us at hello@cloth.inbrick.com.au with photos, your order number and details of the fault and we will endeavor to arrange a replacement or a refund for you as quickly as possible, based on an assessment from the product's brand.

If the brand deems your item faulty, we will endeavor to replace the item where stock is available or process a refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note that we do not offer refunds for change of mind - only faulty items.